HVAC Service Technician - Air America Mechanical Contractors Corporation

Job Title: HVAC Service Technician
- Work Hours: 8:00 am – 5:00 pm CST, with 30 minute lunch and 2 -15 minute breaks.
Primary Job Function: Under direct supervision of General Manager HVAC Service Technician will perform servicing and repairs of air conditioning, heating, ventilation systems in multi and single family homes.
Reports to: General Manager
Required Qualifications:
- Valid Driver’s License and clean MVR.
- Must be drug-free and be able to pass new-hire and random drug screenings.
- Must be able to pass a background check.
- High School Diploma or GED
- Willingness to invest in tools used in the services of HVAC equipment.
- Motivated to invest time into training to advance job position.
- Demonstrate commitment to developing customer service and communication skills
- Able to follow verbal and written directions as given.
- 5+ years’ experience in HVAC service and repair.
- Current HVAC Journeyman License.
- CFC Universal Certification required.
- Capable of following all Safety Guidelines
  - Ability to operate hand and power tools safely.
  - Can work in situations requiring heights and tight working conditions from extension and step ladders.
  - Can use safe lifting procedures on the job.
  - Can work use full range of body motion to include
    - Climbing
    - Stooping
    - Kneeling
    - Balancing
    - Reaching
    - Lifting
    - Bending
    - Twisting
Daily, Weekly, Monthly, Yearly Duties:
- Purchase required tools as listed for HVAC Installation
- Investigates problems and performs repairs on various mechanical and electrical equipment in heating, cooling and ventilation systems.
- Arrive at jobsite at scheduled time and location as dispatched
- Operate company vehicle as needed.
- Follow instructions from Supervisor and Lead Service Technician and perform duties in a timely manner.
- Report any problems with company tools or vehicles promptly.
- Maintain professional appearance and attitude at all times.
- Must be supervised at all times.
- Demonstrate mechanical aptitude.
- Think outside the box on ways to enhance service and customer experience.
- Unload truck supplies and equipment.
- Participate in quarterly inventory.
- Participate and attend employee meetings and trainings.
- Develop customer service, communication and teamwork skills with Contractor.
- Other duties as assigned
- Skill Advancement (Within 6 months of hire date.)
- Learn and demonstrate within budgeted labor hours to AMI quality standards.
- Perform tasks under direct supervision:
  - Metal & Wood hole cutting.
  - Duct installation and connection.
  - Framing and nailing outlets.
  - Installation of flex and duct to code and AMI Quality Standards.

- Development into Level 2 by observing Lead Journeyman, studying and enrolling in Gastite and EPA Class. Certification to Level 2 is expected.
  - Furnace Hookups
  - Refrigerant Lines
  - Gas fittings, Gas Tags
  - Gas Tree Construction
Performance Indicators
- Key business indicators will be used to measure the effectiveness of the HVAC Installer – Level 1:
  - Number of times projects are not installed on schedule.
  - Organization and cleanliness of work site and work vehicle.
  - Number of callbacks on workmanship.
  - Paperwork accuracy, including time cards.
  - Number of times fittings are installed incorrectly.
  - Number of equipment/tool breaks due to lack of maintenance or proper use.